Shipping Policy

By purchasing from Gourmet Cookies by: Cousin, you agree to the following terms and conditions:

    1.    Food Allergy Disclaimer

    •    Our products are made in a kitchen that handles wheat, eggs, dairy, nuts, soy, and other common allergens.

    •    We cannot guarantee any product to be allergen-free. By purchasing and consuming our products, you acknowledge and accept this risk.

    2.    Consumption & Storage

    •    All products are perishable and should be consumed by the “best by” date or stored according to our instructions.

    •    Gourmet Cookies by: Cousin is not responsible for any adverse reactions or illnesses caused by improper storage, handling, or consumption of our products.

    3.    Shipping & Delivery

    •    Orders ship within 3–5 business days unless otherwise specified.

    •    Customers are responsible for providing an accurate shipping address at checkout.

    •    Perishable products cannot be returned, resold, or saved if returned to sender; they will be disposed of for safety reasons.

    •    If a package is returned or undeliverable, customers may request a remake and reshipment at their expense, including new shipping fees.

    4.    Refunds & Replacements

    •    Due to the perishable nature of our products, all sales are final.

    •    Refunds or replacements are only provided at the discretion of Gourmet Cookies by: Cousin for situations such as verified order errors or damages occurring during transit.

    5.    Limitation of Liability

    •    Gourmet Cookies by: Cousin is not liable for any loss, damage, injury, or claim arising from the consumption or misuse of our products, including but not limited to allergic reactions or delivery delays caused by the carrier.

    •    By purchasing from our website, you release and hold harmless Gourmet Cookies by: Cousin, its owners, and employees from any and all liability related to your order.